01
Greet and attend
Meets every visitor as they arrive — on any page, at any hour, in whatever
numbers your traffic arrives in. No queue, no shift change.
02
Understand what they're looking for
Natural conversation, typed or spoken. It asks the follow-up questions that
narrow down what the customer actually needs — the same way a good salesperson
draws it out.
03
Recommend from your live catalog
Pulls from the real, current inventory your business already runs on. Not a
scripted list of bestsellers — your actual catalog, with actual stock.
04
Answer questions and compare
Handles product questions in detail and puts options side by side, so the
customer can see the trade-off instead of guessing at it.
05
Handle objections
Works through hesitation — price, timing, uncertainty — instead of letting it
quietly become an abandoned cart.
06
Negotiate, when you allow it
Bargains within limits you define. Every request is checked against your policy
engine before a single rupee moves.
07
Guide the entire buying journey
Stays with the customer from first question to confident decision, rather than
handing them off to a form at the first complication.
08
Take action, not just talk
Adds to cart, moves through checkout and payment, and triggers your fulfillment
workflow where your systems support it.
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